WildTokyo Casino Data Protection

At Wild Tokyo, we are fully committed to protecting your personal information and ensuring your privacy rights are respected at all times. This Privacy Policy explains how we collect, use, store, and share your personal data when you access and use our platform at wildtokyo.com. By registering an account or continuing to use our services, you acknowledge that you have read and understood the practices described in this document. We encourage you to review this policy carefully before providing any personal information to us.

Who We Are

WildTokyo is operated by a company registered in the Republic of Cyprus, with gambling services provided by a parent company registered in Curaçao, holding a Government of Curaçao eGaming licence. At Wild Tokyo, we take our legal and regulatory obligations seriously, and our data practices are designed to comply with applicable privacy legislation. If you have any questions about this policy or how we handle your data, you may contact us directly at support@wildtokyo.com.

Information We Collect

When you create an account or interact with our WildTokyo platform, we may collect a variety of personal data to provide you with our services safely and effectively. The types of information we gather include:

• Full name, date of birth, and proof of identity
• Contact details including email address, phone number, and residential address
• Financial information such as payment method details, transaction history, and withdrawal preferences
• Account credentials including your Wild Tokyo login information
• Device and technical data including IP address, browser type, and operating system
• Gameplay data, session history, and in-platform activity logs
• Communications you send to our customer support team
• Information submitted when using the Wild Tokyo app or mobile browser

We collect this data directly from you during registration, through your ongoing use of our services, and automatically via cookies and tracking technologies integrated into our platform.

How We Use Your Information

At WildTokyo, we use the personal data we collect for a range of legitimate purposes connected to the operation of our online casino. Specifically, we process your data to:

• Create and manage your player account, including the Wild Tokyo login and authentication process
• Verify your identity and age as required by our licensing obligations (KYC procedures)
• Process deposits, withdrawals, and transactions through supported payment methods
• Provide and improve our Wild Tokyo online casino services, including our 8,000+ game library
• Administer bonuses, promotional offers, and loyalty programme rewards
• Communicate with you regarding your account, promotions, and policy updates
• Detect and prevent fraud, money laundering, and other prohibited activities
• Comply with legal and regulatory requirements under our Curaçao gaming licence
• Conduct responsible gambling checks and apply self-exclusion or limit-setting measures

Legal Basis for Processing

Our WildTokyo data processing activities are carried out on one or more of the following legal grounds:

• Contractual necessity — we need your data to fulfil the terms of our user agreement with you
• Legal obligation — we are required to process certain data to comply with applicable laws and our gaming licence conditions
• Legitimate interests — we process some data to protect our platform, improve our services, and prevent misuse
• Consent — where required, we will ask for your explicit agreement before processing your data for specific purposes such as direct marketing

Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your experience on the Wild Tokyo platform. These technologies help us understand how players navigate our site, personalise content, and ensure technical functionality. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect your ability to use some features of our WildTokyo casino.

Sharing Your Data

We do not sell your personal data to third parties. However, at Wild Tokyo, we may share your information with trusted partners and service providers strictly for purposes connected to the operation of our platform. These include:

• Payment processors and banking partners to handle your deposits and Wild Tokyo casino withdrawal methods
• Identity verification and KYC service providers
• Game providers and technology partners (including providers such as NetEnt, Pragmatic Play, Evolution Gaming, and others)
• Regulatory bodies and law enforcement agencies where we are legally required to disclose information
• Fraud prevention and security service providers

All third parties we work with are required to handle your data in accordance with applicable privacy standards and our contractual obligations.

Data Retention

Our WildTokyo team retains your personal data for as long as your account remains active and for a period thereafter as required by law or our regulatory obligations. In most cases, we are required to retain player records for a minimum period following account closure to satisfy anti-money laundering and gaming licence requirements. When retention is no longer necessary, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. At Wild Tokyo, we respect those rights and will respond to any valid request in a timely manner. Your rights may include:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your data where it is no longer required
• The right to restrict or object to certain types of processing
• The right to data portability in machine-readable format
• The right to withdraw consent where processing is based on your consent

To exercise any of these rights, please contact our support team at support@wildtokyo.com. We will verify your identity before processing any such request.

Security Measures

We at WildTokyo implement industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or loss. These include SSL encryption across our platform, secure data storage practices, and access controls that restrict who within our organisation can view sensitive information. While we work diligently to safeguard your data, no online transmission is completely risk-free, and we encourage you to keep your Wild Tokyo login credentials confidential at all times.

Children and Minors

Our Wild Tokyo casino services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the legal gambling age. If we become aware that data has been collected from a minor, we will take immediate steps to delete that information and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Our WildTokyo platform will publish the most current version of this policy, and where changes are significant, we will notify you through your registered email address or via an on-site notification. Your continued use of our services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data at Wild Tokyo, please do not hesitate to reach out. You can contact our dedicated support team 24/7 via live chat on our website or by emailing us at support@wildtokyo.com. We are here to help and committed to resolving any privacy-related concerns promptly and transparently.